Frequently Asked Questions
How do I reserve your space?
The easiest way is to select a date and time and self-book here online with the Reservations page.
Or just email us at hello@oxenfreespace.com. We’ll set you up, and can often arrange to show the space ahead of time.
Can I bring/consume alcoholic beverages here?
Yes, as long as it’s a private event (see above), you may bring and consume any kind of legal drink you can think of for guests 21 years of age and older. Imagine the flexibility of bringing your favorite wine, beer, or bottle of your favorite Bourbon. All without corking or bottle fees. There’s a full size fridge on sight to chill and keep cold anything you bring.
What’s your refund policy?
Refund Policy: Full Amount Refunded when notified at least 30 days prior to event.
All online (credit/debit) transactions will be refunded minus Credit Card Processing fees of about 2.9% incurred by our processor Square. This processing fee is kept by Square.com, not us at oxenfree.
Is your venue available on a specific day?
Our busiest times are Graduation season in the Spring (May and June), and The Holidays (November and December).
Just click on the link to our calendar to confirm availability of any date. If there’s nothing listed on the date(s) you want, you should be able to secure the time for your event. You can also reach out to our email (hello@oxenfreespace.com) and we can double check it as well.
what are your normal hours?
We’re open for your event any day of the week from 7:00AM to 10:00PM. Weekend Events can extend and run to 11:00PM if winding down and straightening up.
Permission for extended hours may be granted from time to time by special request.
Are you open year round?
Yep. But please don’t try to open up the overhead door when it’s the middle of winter.
Do I need to place a deposit? If so, is it refundable?
We occasionally require a refundable Security Deposit.
Things in the list below could result in less than the full amount being refunded:
Not locking the front door when the event is over
Damages to the space by a guest
Using plastic or paper Glitter or Confetti. Also included here are things like Gender Reveal Powder/smoke (this stuff is an absolute nightmare to clean up as it takes hours and hours to clean it effectively).
Can I reserve a date in the ahead of time?
If your event is in the distant future, we can hold your date with a deposit. $200 reserves your time. This amount is then applied to any amount due for the actual event.
A booking deposit is refundable, providing you give us at least 30 days notice.
If your event if 90 days or less away, we will just invoice you for the full amount of your event at the time of booking.
Email us or Book your date on the Reservations page.
How do I pay you for the deposit and/or the event?
We’re flexible. We can send an invoice that includes an option to pay with a credit card if you like to handle things online.
A super easy option is to pick a date and do self-checkout on out Reservations page.
Alternatively, we can take personal checks or cash.
Most people have liked the online payment option.
If I bring alcohol, do I need a liquor license to have a party here?
Usually, no.
As long as you’re not selling alcohol to your guests, and as long as the event isn’t open to the general public (as in people you don’t know), Then you’re good. The Liqour Commission does not involve itself in private parties, unless you plan to sell the alcohol as part of your event. If this is the case, let us know, and we can point you in the right direction to get permission set up ahead of time.
So we can really BYOB to oxenfree?
Yes! & have a good time and save some money by bringing your own drinks. People of legal drinking age may do so without hesitation or worry.
Alternatively, if you’d like a Bartender and someone to provide it, just reach out to us by email, and we’ll introduce you to a great guy.
How many tables and chairs are available?
-12 tables, 20 chairs and 4 benches. All together that’s enough seating for 35 people, but things could be a bit tight with that kind of crowd. The tables can be set at the usual table height for chairs, or at a bar top height for those who like standing up. They can even be set up extra-low for any kids in attendance.
Do you have table cloths (linens) available onsite?
Indeed we do. We have enough table linens available to cover every table down here. There is a small $5/linen fee to cover laundry service if you would like to use them.
Do you provide the food and drinks?
No, not us. But we have close connections with several area bars and restaurants. We can quickly and easily set you up with any number of them for something as easy as just catered food, all the way to a full service bar with bartending service. We’ve had many events catered in, and it’s beautifully easy.
CAn I get in early to set up or drop things off for my party?
Yes. We can be flexible. However we recommend to consider setup and tear down time in your amount of time that’s booked.
We’ve priced our events as the best value in the area, so don’t hesitate to book a generous amount of time to give yourself a relaxed day.
What if i go over my time?
No problem, it happens now and then. So, if you need to go past your reserved time we can just go by the hour after that. As long as there’s no conflict with another event, you can extend at a rate of $100/hr.
Not to worry, we’re not sticklers keeping tabs down to the minute, just big picture stuff that runs over by well more than an hour.
Is there a cleaning fee?
Yes, unfortunately at the conclusion of every event, we need to have the space thoroughly cleaned up and consumables restocked. We charge $75 per event for this.